FAQ: The Tech Wrap: A Multipurpose Carry Solution For Camera Gear
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is the product machine washable?

Technically it is, but we advise hand wash only as this will not impact its ability to repel water.

Last updated: March 03, 2020 20:42

Does the material wear off?

It does not wear off easily and quality materials will ensure that it will maintain its colors for a long period of time. The stretchy rubber band is thick enough to endure normal use but we strongly advise not to overstretch it BY FORCE (just like any other flexible material)

Last updated: March 03, 2020 20:42

Share on Social Media to receive an additional free item

Do you want to receive an additional free item? That’s right, I will add one when shipping! Please follow the following steps:

1) Share THIS LINK: http://bit.ly/techwrap on your Social Media (Facebook, Twitter, Tag @thetechwrap on your Instagram Story)

2) Send a Screenshot + your backer number to [email protected]

3) Reconfirm item in survey (after campaign ends)

Last updated: March 03, 2020 20:42

Can I submerge my camera with it?

Absolutely not. The product is splashwater-resistant in case any accident happens. Camera gear should never proactively exposed to water.

Last updated: March 03, 2020 20:53

Which is the final design?

Multiple iterations of the same product were created before the campaign and with the help of the community. Dimensions and particular functions are subject to be amended slightly to guarantee the optimal product. I will update the campaign assets as we go along.

Last updated: March 21, 2020 11:58

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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